Every year Storage Asset Management holds an annual meeting that serves as an awards ceremony and mini-training session for property managers. Property managers from 11 states, ranging geographically from Florida to Connecticut attended. The meeting kicked off with Jay Hoke, President, reviewing SAM’s tremendous year in 2014.
Property managers participating in role playing customer service exercise
Property managers then received training in customer service, marketing, expense control, closing leads, smart discounting, legal/collections, other revenue sources, and rate management.
Property managers participating in role playing customer service exercise
The Annual Awards was an exciting highlight of the day. Each year SAM recognizes property managers who have done an excellent job. Below are the winner and categories.
Congratulations to all the winners!
Best Merchandise Sales: AR&C Self Storage
Best Mystery Shop: Storage King Lancaster Ave
Best Mystery Shop: Valley Storage Lexington
Accounting Excellence: Water Tower Self Storage
Best Delinquency Control: AR&C Self Storage
Best Protection Sales: Storage King Lancaster Ave and Storage King North Philadelphia
Best Close Rates: Chester Heights Self Storage
Budget Crusher Award: CaGe Self Storage
Above and Beyond Award: Storage Center on 512
Most Improved Property: Albany Super Storage
Marketing Award: Trumbull Self Storage
The UPS Manager of the Year: The UPS Store on Leitersburg Pike
Assistant Manager of the Year: Lesa Wyse at Valley Storage
Manager of the Year: Brandon Poffenberger at Valley Storage- Valley Mall location